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Problem about registering new members !


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#1 Lucky One

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Posted 01 June 2011 - 04:45 PM

When my members try to register, IPB system send a validating email to them but the problem is here ! When they try to active their accounts system won't move them from Validating group to Member group but system say they are active member !

IPB version is 3.1.4

1. no problem with diagnostic the database
2. checked the group permission


any one ?

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#2 AndyF

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Posted 02 June 2011 - 05:51 AM

Look at Manage Member Groups in the ACP to see what ID numbers you have for 'validating' and 'members'

Default is validating=1 , members=3


Now go and look in /conf_global.php to see what group ID's are assigned there. :) , 'auth_group' is 'validating'

#3 Lucky One

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Posted 02 June 2011 - 10:43 AM

They are same, i still have same problem :wallbash:

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#4 AndyF

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Posted 03 June 2011 - 06:19 AM

Disable all third party hooks and applications for a moment, then try to register a test account.

Is it any better ?

#5 MrAzzhole

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Posted 12 June 2011 - 12:58 PM

check to see what permission you have set for registering members. if it is set to user email validation/admin validation, they will not be moved till you validate them.

Tools & Settings >
System Settings >
System >
Security and Privacy

Security [Managing Members]
New registration email validation?




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